Transforming Service Delivery
SamagraX is transforming the landscape of exploring and availing government schemes and services with targeted, tech-driven initiatives to ensure efficiency, transparency, and saturation in scheme-'Service Delivery'.
Products Delivered
States Partnered
STRIDE’s MJJY App
A mobile app developed to streamline and digitise land claim settlement, enabling scheduled tribes to receive their rightful land titles under the Forest Rights Act (FRA)
Beneficiaries Assisted
Reduction in Claim Processing Time
Land Titles Distributed
State
Odisha
Core Problem
Processing of land title claims is a manual, time-consuming, and error-prone task, which causes delays in claim settlements and access to land-related schemes for tribal citizens. This creates inefficiencies in land rights distribution, impacting beneficiaries' access to essential resources.
How it works
The tool allows the digitisation of land titles and records along with the Aadhaar details of claimants, storing them in a centralised, user-centric mobile app. Scheme officers and Tehsils can retrieve existing records, add new records, and view submitted titles, enabling a simpler, organised distribution of land titles to beneficiaries.
The Impact
Typically, tribal citizens need to submit certain physical documentation to claim their land rights, each of which requires extensive manual processing, causing delays in claim settlements. Our land title digitisation solution speeds up the claim settlement process, increasing beneficiary access to their rightful land titles. Enhanced land ownership accessibility is a key enabler to food, territorial, and livelihood security, ultimately driving the broader STRIDE vision.
Family ID
A tool leveraging a high-confidence, family-level database integrated with departmental schemes and services to enable proactive benefit delivery to eligible citizens
Departments Covered
Schemes & Services Integrated
Citizens Reached
State
Uttar Pradesh
Core Problem
Citizens often struggle to receive service benefits due to a lack of scheme awareness, complicated application procedures, and extensive documentation requirements.
How it works
Building on UP’s Ration Card database, Family ID integrates various departmental scheme databases, using only high-confidence fields. It has set APIs to map scheme beneficiaries and a section to update citizen information based on the scheme benefits availed by them. The program institutionalises analytics on the database, setting up a procedure for governments to identify and include only eligible citizens in schemes. It also incorporates a review and monitoring mechanism to ensure the timely enrollment of these beneficiaries, facilitating ongoing oversight and quality control.
The Impact
It simplifies scheme delivery, increases citizen access to the schemes and helps governments reference detailed citizen data, allowing them to identify underserved beneficiaries, enhance benefit delivery, and even create new and personalised schemes for specific groups. A digital ledger (ePassbook) is being developed which shall contain all available benefits for citizens, enhancing their awareness of the state’s schemes and services.
PUCAR
An initiative to transform the dispute resolution experience of citizens through citizen-centric courts and digitised processes.
State
Kerala
Core Problem
With over 5 crore pending cases, the Indian judicial system is overburdened with cases which leads to delayed case resolutions and legal bottlenecks for citizens.
How it works
Citizen-centric pilot courts re-engineer the case lifecycle, reducing legal disposal times and enhancing management. These courts integrate specific initiatives and advanced digital public goods, including open data standards, communication engines, and more. The solutions are designed to be replicable across jurisdictions and case types for maximum impact.
The Impact
These pilot courts are part of an initiative to halve case disposal times and alleviate backlogs. The integrated DPGs and solution designs offer a more effective method to process court cases.
Antyodaya SARAL
A unified public service delivery platform that simplifies citizens' access to information and application processes for government services/schemes.
Schemes Covered
Monthly Applications Received
Reduction in Application Processing Time
Increase in Applications Post-Saral (2019 onwards)
State
Haryana
Core Problem
Citizens face many delays and challenges accessing information and applying for government schemes across multiple departments due to inefficient and fragmented processes within the public service delivery system.
How it works
Built using the Government of India’s Service Plus platform, Antyodaya Saral is highly scalable and easy to integrate. The solution shows cross-department scheme information, FAQs, and application screens in a single platform. As additional assistance, Antodya Saral has a built-in central helpline and SMS system to handle grievances and send regular status updates to citizens and government officials.
The Impact
Antyodaya Saral helps eliminate the delays, inefficiencies, and information asymmetry in the distributed public service delivery system. For citizens, it increases accessibility and simplifies the scheme application process. For government officials, the platform makes the applications come in from one source, in one format, eliminating the administrative burden.